Terms & Conditions

Last updated: June 2025

Acceptance of Terms

By accessing or purchasing from elara-haus.com, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website. These terms are governed by the laws of England and Wales.

About Us

Elara Haus is a UK-based e-commerce brand selling portable blenders and wellness accessories. References to "we", "us", or "our" refer to Elara Haus.

Products & Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are listed in GBP (£) and include VAT where applicable. We reserve the right to change prices without notice, though any changes will not affect orders already placed.

Orders & Payment

By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order at our discretion. Payment is taken at the time of order. We accept all major credit/debit cards and payment methods available via Shopify Payments.

Delivery

We aim to deliver within the timeframes stated in our Shipping Policy. We are not liable for delays caused by the carrier or circumstances beyond our control. Risk of loss and title pass to you upon delivery.

Returns & Refunds

Our returns and refund process is governed by our Returns & Refund Policy, which forms part of these Terms. Your statutory rights under the Consumer Rights Act 2015 are not affected.

Intellectual Property

All content on this website — including text, images, logos, and product designs — is the property of Elara Haus and is protected by UK copyright law. You may not reproduce or distribute any content without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Elara Haus shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you shall not exceed the value of your order.

Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website constitutes acceptance of the updated Terms.